Contact information

How to Contact Us

📧 Email:
support@back2blacktanning.com
(For all general enquiries, order support, returns, and product questions.)

📦 Order Issues:
When contacting us about an order, please include:

• Your full name

• Order number

• A clear description of the issue

• Any relevant photos (for damaged items)

🌐 Website Contact Form:
You can also reach us directly through our website’s Contact Us page.

📱 Social Media:
Please note, while we aim to check messages, customer service is not handled via Instagram, TikTok or other social platforms. Always email us for the quickest support.

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Additional Info

• We do not currently offer phone support to ensure all queries are tracked and responded to efficiently.

• Please allow extra response time during sales, launches, or holiday periods.